FAQ – Twenty60
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FAQ

FAQS

How secure is my personal information?

Twenty60.com uses industry-standard privacy protection; we don't sell, lease or otherwise distribute any personal customer information. What's more, all sensitive personal information is kept securely offline in our privately run datacenter.

My order has been sent, why don't I see the tracking info?

Your order has been sent, but sometimes it takes up to 48 hours for tracking info to show up in the USPS tracking system or our own tracking system.

What quality can I expect from my printed T-shirt?

We only use clothing made from trusted brands such as Gildan, Bella and American Apparel, guaranteeing the highest quality in terms of durability and washability. 

You won't be wearing a thick heavy vinyl-coated t-shirt that will have you panting like a dog on a hot summer day! All our garments have been tested for the best printing results. DistinctiveGear custom t-shirts are perfect for any occasion, be it for events, resell, fashion or great gifts!

Do you ship to all countries?

We ship to most countries - ask us about your country.

When will I receive my items?

All items are made to order and are shipped in around 4 business days of placing the order. 

Estimated Delivery Times
USA (7-14 Days)
UK (15-29 Days)
Worldwide (15-34 Days).

Some products are missing from my order

We partner with various global merchants in order to provide you with the best prices and an unique global shopping experience. 

This means we ship from multiple warehouses around the world and we also ship our products as soon as they are available, so your items may arrive in multiple packages. 

Why some items are free and at the checkout, I still have to pay?

We offer "FREE" of charge on selected products. These products must be cleared from our warehouse. Most of them are in limited quantities. You will have to pay for shipping (can vary from $3.95 to $9.99 depending on the item weight and size). Since these are clearance items, they take some space in our warehouse and we pay people to handle them, same for shipping. 

Why do I have to pay customs fees?

Taxes and import duties can be charged in any country. It’s the purchaser's responsibility. It varies by country. Some couriers may charge post office fees (Royal Mail).

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